Help Desk

The Help Desk group offers a variety of services. Support is available Monday - Friday, 8AM to 5PM, excluding campus holidays. The Help Desk assists with hardware and software issues on Windows PCs, Macs, Linux PCs and most common mobile platforms.

Please follow the links below for self service which may assist with your current issue. Similarly, we also offer Training & Guides, which may help answer your questions.

To contact the Help Desk for assistance, please call x3500 or submit a request at http://help.caltech.edu (request type IMSS).

We are located in Room 204 of Central Engineering Services (Building #85 on the Caltech map)