Article Archive

New Web Queries

Effective May 11, Web Queries, information resources related to administrative application processing, has been replaced with a new version. These resources include PTA, equipment, burden and allowability searches, plus others. The new Web Queries retains the same functionality, but with a new and more organized look and feel. You can still access Web Queries from the System Status links on ...

Labor Distribution Queries

The Labor Distribution (LD) Query report is no longer available in Discoverer. This report, which returns detailed breakdowns of payroll expenses and where these expenses were charged for an individual, organization, or expenditure type, is now exclusively available in Caltech Data Warehouse. The replacement report is called 'Labor Distribution Query - Export' and it can be found ...

The New software.caltech.edu

Effective April 21, 2011, the new software.caltech.edu is live and includes some notable changes from the previous service. Please click here for important information about the new software center.

Discoverer and Webster are decommissioned

Effective March 31, 2011, Discoverer and Webster have been decommissioned. Going forward, please use Caltech Data Warehouse to do your reporting. All Discoverer and Webster reports have been replicated in Caltech Data Warehouse. Features in Discoverer and Webster that allowed you to refine your results, such as sorting, filtering and drill-through, will also available in the Caltech Data ...

Caltech DNS Servers to Limit Lookups to Caltech Hosts

Effective March 21, 2011, the Caltech DNS servers will be reconfigured to only allow name lookups from Caltech hosts. We are making this change to lessen the impact on our server resources, which can become significantly impaired if this service is used maliciously. While most people should not be affected by this change, some users may have DNS configurations on their computers that will ne...

Webster is Unavailable

Webster is experiencing loading issues and is currently unavailable. We are working to research the cause and to resolve the problem, however the application may be unavailable for up to several weeks. In the meanwhile, please use the Caltech Data Warehouse for your reporting needs. Thank you for your patience.

Solidworks 2002 License Server Retires 3/1/11

On March 1, 2011 the Solidworks 2002 license server will be retired. This means that all Solidworks 2002 installations will cease to function at that time. If you are still using Solidworks 2002, please begin using the current version Solidworks 2010 as soon as possible. Solidworks 2010 can be downloaded from http://software.caltech.edu. If you have any questions about this, please contac...

iPhone 4 on Verizon Wireless

The iPhone 4 is now available on Verizon Wireless. If you are considering purchasing the iPhone 4 on Verizon, please see our webpage for device costs and important notes about Verizon's iPhone 4 services. Click here for the link.

IMSS Systems Maintenance -- Thursday, December 16th, 6:30PM-12:00AM

IMSS' bi-weekly systems maintenance will occur Thursday, December 16th from 6:30PM to 12:00AM. Not all systems will be taken offline, but please note that some services and applications may be intermittently unavailable during this maintenance period. If you have a computer that is managed by IMSS, we recommend that you leave it powered on overnight so it can receive updates. Please be a...

IMSS Systems Maintenance -- Thursday, November 18th, 6:30PM-12:00AM

IMSS' bi-weekly systems maintenance will occur Thursday, November 18th from 6:30PM to 12:00AM. Not all systems will be taken offline, but please note that some services and applications may be intermittently unavailable during this maintenance period. If you have a computer that is managed by IMSS, we recommend that you leave it powered on overnight so it can receive updates. Please be a...

Oracle Applications Unavailable, Tuesday 11/9 from 12-12:45PM

The Oracle Applications will be unavailable today, Tuesday November 9th at 12noon. The outage will last approximately 45 minutes while the server is restarted. If you have any questions or concerns, please feel free to contact the Help Desk at x3500 or http://help.caltech.edu.

access.caltech Will Be Unavailable, 11/6 from 8AM-12PM

IMSS is performing systems maintenance this Saturday, November 5th from 8AM-12PM. During this time, access.caltech will be unavailable. This means that the following access.caltech applications will also be unavailable: Oracle Applications, My Personal Information, REGIS, Grants Proposal, TQFR, Parking and Annual Enrollment Confirmation. Note that while access.caltech may at times appear ...

IMSS Systems Maintenance -- Thursday, November 4th, 6:30PM-12:00AM

IMSS' bi-weekly systems maintenance will occur Thursday, November 4th from 6:30PM to 12:00AM. Not all systems will be taken offline, but please note that some services and applications may be intermittently unavailable during this maintenance period. If you have a computer that is managed by IMSS, we recommend that you leave it powered on overnight so it can receive updates. Please be ad...

Oracle Logout Function Change

IMSS rolled out some Oracle changes on November 4th. The only noticeable change is to the Logout function within the Oracle Applications. Both the "Exit" and "Logout All" links have been replaced with just one "Logout" link. Please remember that you should not exit Oracle by simply closing your internet browser. In order to properly logout of the Oracle Applicat...

Firesheep Tool for Web Session Hijacking

Firesheep, a tool that makes it easy to take over other people's insecure web sessions on many popular sites such as Gmail and Faceboook, has been in the news recently. Defend yourself against this attack by configuring your accounts to use HTTPS rather than HTTP for those sites that support that configuration, and/or by not accessing these sites via unencrypted wireless. Read more at...

Standard Unix E-Mail Maintenance, Wednesday 11/3 at 9PM

We will be updating SSL certificates on the standard unix email cluster (IMAP, POP3, and SMTP) Wednesday, November 3rd at 9PM. The problems which caused issues for some mail clients during our last update should be resolved. Please contact the Help Desk (x3500, http://help.caltech.edu) if you encounter any errors.

Emergency Notification Test, Tuesday 11/2

On Tuesday, November 2, Caltech will conduct a regular quarterly test of the emergency notification system. The system has a new feature that allows message receipt to be acknowledged by pressing "1" after listening to the message. If you have multiple numbers listed this will stop delivery to your remaining numbers and speed delivery of the message to other members of the Calte...

Standard Unix Email Maintenance, Thursday 10/21

IMSS will be updating the SSL certificates for standard UNIX email during our regularly scheduled systems maintenance on Thursday, October 21st. This update should be transparent and you should not experience any changes with your usual email client. However, should you receive any unexpected SSL certificate warnings, please contact the Help Desk at x3500 or http://help.caltech.edu.

Guest Wireless Network Maintenance, Thursday 10/21 from 6-7AM

IMSS will be performing necessary maintenance on the Guest wireless network this Thursday, October 21, from 6-7 AM. During this maintenance window, users may experience a momentary service interruption. For questions or concerns regarding this maintenance, please contact http://help.caltech.edu or x3500.

IMAP Email Issues

The IMAP e-mail servers are currently experiencing unusually high loads. While we work to resolve the issue, you may experience some delays with retrieving or sending mail. We apologize for the inconvenience and will post updates as we receive them.

IMSS Systems Maintenance -- Thursday, October 7th, 6:30PM-12:00AM

IMSS' bi-weekly systems maintenance will occur Thursday, October 7th from 6:30PM to 12:00AM. Not all systems will be taken offline, but please note that some services and applications may be intermittently unavailable during this maintenance period. If you have a computer that is managed by IMSS, we recommend that you leave it powered on overnight so it can receive updates. Please be adv...

2011 Benefits Annual Enrollment, September 29-October 29, 2010

Benefits Annual Enrollment is officially open September 29 through October 29, 2010. During Benefits Annual Enrollment, you have the opportunity to review your current benefits coverage and change your selections for 2011. Please log on to access.caltech to view your personalized benefits information.

(Moodle) Course Creation Requests

To request a new course be added to the Course Management (Moodle) system, please use our new webform. For additional information about Course Management, please visit http://www.imss.caltech.edu/help/courses.

Reduced Pricing for IMSS Managed Services

Effective October 1, 2010, IMSS is reducing pricing for some Managed Services. Managed Hosting prices will start at $15 per month for Basic Hosting and $50 per month for Advanced Hosting, a reduction of up to 40%. We are also halving the cost of Managed Storage -- now $1 per month per 1GB. For more details, please visit http://www....

Account Culling

IMSS is in the annual process of removing accounts for former students. Four-week advance notification messages have just been sent out to account holders with accounts scheduled for deletion. For additional details about account culling, please click here or send e-mail to accounts@caltech.edu.