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Service Rates
Service Rates
IMSS offers a variety of services and support including Help Desk support, application development, networking, and media services to the Caltech Community. For additional details, please contact your IT Service engagement contact or the help desk.
Rate Changes for FY24
IMSS Service and Support
Academic Media Services
| Services | Description | Hourly Rate FY24 |
|---|---|---|
| After Hours | Additional hourly rates for overtime and double time | add $20 for Over time & add $40 for DT |
| Audio Visual Support | Cameras, microphones, live stream solutions, sound systems, projectors, screens, Innkeeper): deliver, setup, strike, operate, install, repair | $92 |
| Photography | $92 | |
| Project Management | Pre-production planning, client and vendor meetings, estimates, invoices | $92 |
| Digital Support | Digitize legacy analog audio and video formats | $124 |
| Education Support | Online course building, lecture capture | $124 |
| Graphic Design | Animation, illustration, layout, motion graphics | $124 |
| Video and Audio Production | Editing, directing, interviewing, encoding, color grading, mastering, audio filtering and sweetening, encoding, disc mastering, posting online, script writing, voice over narration | $124 |
Help Desk Hours 8 AM to 5 PM
Contact Information
1200 E California Blvd
Pasadena, California 91125