Wired Network

Wired network access is available throughout campus buildings. Wall plates labeled with an "A" jack are, for the most part, activated for wired network access.

For assistance, contact the Help Desk

• Phone: 626-395-3500
• email: help@caltech.edu
• https://help.caltech.edu, request type IMSS > Network, Wireless & Remote Access > Cannot connect to > Wired

Please provide the following information:

• Exact location
• Computer's operating system
• Computer's MAC Address
• Whether you are using DHCP or a Static IP Address
• The IP address you are using
• Any troubleshooting attempts and details