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IMSS  /  Services  /  Generative AI  /  AI Tools at Caltech  /  Claude AI at Caltech  /  Claude AI FAQ

Claude AI FAQ

Can I convert my personal Claude account to Caltech?
Yes — update your account email to your Caltech address and merge into Enterprise.

Can I transfer my chats and projects?
Yes, via account merge (recommended). Manual export provides reference only (no import capability).

Can students purchase Claude?
Yes, but a PTA is required. Work with your PI or department admin.

Can I pay via my Bursar account?
No — only PTA-based payment is supported currently. Caltech is not able to offer Bursar-account or cash payment options at present.

Can I upgrade from Standard to Premium?
Yes — submit a new request specifying the upgrade

Are monthly subscriptions available?
No — subscriptions are annual only

How do I monitor usage?
You can track token usage in your account settings

When are new models available?
New models are available as soon as they are released

Can Caltech or Anthropic access my data?
Refer to Caltech data policies and Anthropic privacy documentation for details

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