FAQ about multi-factor authentication

What is multi-factor authentication?

How does MFA work?

Who is MFA available to?

How do I get signed up for MFA?

What are the second factor options?

Can I use my own hardware token (not purchased through the Help Desk)?

Do I need to install Duo on my laptop or desktop computer?

I have a new phone or reset my phone, how do I reactivate Duo?

What if I'm using an old email client that does not support multi-factor?

I left my second factor device at home, how do I get logged in?

Can IMSS help me set up multi-factor to protect a system that I manage?

I'm using a hardware token for my second factor and I can't login, what gives?