Message Tagging
Related Pages

The Mail Protection Gateway also provides optional message tagging. Some messages in your Inbox may now be flagged with the following categories in the Subject of the message:
- [BULK]
- [MARKETING]
- [SOCIAL NETWORK]
- [SUSPICIOUS MESSAGE]
These are some examples of what these messages Subject headings look like:

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You can create "Rules" to have these messages go into different subfolders in your Inbox. Here are the steps:
- Right click on one of the messages with the special heading. For example [MARKETING].
- Select Create rule...

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- In the New inbox rule window, delete the first two conditions, by clicking on the X on the left

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- You should only have a condition : It includes these words in the subject...

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- Click on the [MARKETING] subject in red (highlighed in the image)

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- Using the pencil edit feature, update the phrase to only read [MARKETING]. Click Ok

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- In the Do all of the following section, leave the option to Move the message to folder...
- Click Select one...

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- Right-click on your Inbox and select Create new subfolder

- Give your folder a name, select that folder (e.g. Marketing) and click Ok

- Verify your Inbox rule settings and click Ok

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- New emails with the flag [MARKETING] in the Subject, will be moved to the specified folder (Inbox > Marketing).
You can repeat these instructions for any of the other flags: [BULK], [SOCIAL NETWORK], [SUSPICIOUS MESSAGE]
Removing Message Tagging from the Subject Line
If you would like to remove these tags from your Subject lines, please submit a ticket via https://help.caltech.edu (request type: IMSS > Email & Calendar > Mail Protection Gateway).
- [BULK]
- [MARKETING]
- [SOCIAL NETWORK]
- [SUSPICIOUS MESSAGE]
Please note, that we will NOT be able to remove protection tags such as:
- [Possible Phish Message]
- [Possible Malware Message]