Preferred Email Address

The email address shown in My Personal Information (MPI) is considered your primary Caltech address. In some special cases, you may be entitled to use a different address for very specific purposes.

Keep in mind, that most of these alternate email address options described below, will no longer be functional after you have left Caltech for some time (usually 1 year) and may be reassigned to new users, who would then be receiving mail that was intended for you.

Email Alias

An email alias allows you to create a friendlier email address that is attached to your primary email. For example you may have jsmith@caltech.edu as your primary email and you can request an alias of john.smith@caltech.edu.

In some cases, you may need a different address related to a special function you have, for example NameOfMyLab-administrator@caltech.edu. This can also be accomplished by setting up an additional alias for your account.

Review the Alias Service page for information and instructions on requesting an alias.

Email Forwarding

Review the Email Forwarding page for information on how to request having your Caltech email forwarded to another account. Please note supervisor approval is required in some cases.

Update Email Displayed in Internal Global Address List

If you would like to have a different email address display in the Outlook list of contacts (a.k.a Global Address List) and have that be the email that is displayed for recipients when you send out email, submit a ticket via https://help.caltech.edu (request type: IMSS > Email & Calendar > Other). In the ticket details, please specify that you want a different email address to display in the Global Address List (GAL). If you request this change, it is recommended that you also update the displayed email in the Caltech Directory (see below).

Update Email Displayed in the Caltech Directory

The email displayed in the Caltech Directory (https://directory.caltech.edu) may be public facing, depending on your settings. To update this email address, submit a ticket via https://help.caltech.edu (request type: IMSS > Email & Calendar > Other). In the ticket details, please specify that you want a different email address to display in the Caltech Directory. If you request this change, it is recommended that you also update the displayed email address in the Internal Global Address List (see above).